Beauty Advisor – Space NK – Full time – Permanent role

Main Purpose of the Role:

The Beauty Advisor’s main responsibility is to achieve sales and KPl’s target, through a customer fist approach. With passion and enthusiasm, they are an ambassador for the brand.

They must aim to deliver:

• Our Brand Vision and Mission by living our brand pillars

• A visually inspiring and inviting store environment

• A fully compliant store, adhering to all company processes and policies Main Responsibilities:

Customer First

• KPl’s Delivers a ‘customer first’ experience exceeding customer expectations Delivers unbiased customer advice through exceptional product knowledge Work as one team to ensure a ‘customer first’ experience is delivered consistently

• Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion

• Exceeds the company acquisition target for N.dulge

• Follows all stock handling policies to ensure stock accuracy and minimise stock loss Communication

• Communicates clearly and concisely with their store team

• Confidently communicates with external business partners, store visitors Team

• Fully embraces the team effort and takes pride in achieving a common goal

• Open and supportive of other ideas and opinions creating an inclusive, welcoming and approachable store environment

• Passionate about maintaining own up to date product knowledge and sharing with the team Store Operations

• Understands and adheres to all Company loss prevention practices Qualities

• Ability to deliver a ‘customer first’ experience

• Ability to understand store targets and KPl’s

• Strong communication skills

• Leads by example

• Values honesty and integrity in working relationships

• Embraces change

• Flexibility to meet rapidly changing priorities and deadlines

• Ability to follow direction

• Positive attitude

• Passionate about beauty

• Ability to use own initiative