eCommerce IT Operations Coordinator – Shark Ninja

About the Role SharkNinja is looking for an eCommerce IT Operations Coordinator to join our growing IT team. This position will play an essential support role within the team and will focus on ensuring smooth day-to-day operations for the development of changes and new features for the D2C websites and associated applications. We are looking for a highly organised person, with excellent communication skills, and an ability to work under pressure and handle multiple requests simultaneously. The ideal candidate would have a proven experience in eCommerce, website development, and Agile delivery environment.

Here are some of the exciting things that you’ll get to do:
• Work with Business Analysts to raise new requests.
• Look after Continuous Development backlog.
• Ensure processes are followed and priorities met for all sizes of requests.
• Liaise with business stakeholders to facilitate communications with the development team.
• Address impediments as they arise, ensuring the right stakeholders are involved.
• ‘Spot the smoke’, identifying challenges before they affect delivery.
• Maintain regular reporting of activities.

Here are some of the things that you’ll bring:
• Excellent verbal and written communication skills.
• Skilfully organised and with a keen eye for details.
• Capable of working to deadlines and to handle multiple requests simultaneously.
• A commercial acumen mindset able to align with business drivers.
• Knowledge of Project Management methods.
• Experience working in an Agile delivery environment.
• Experience of working with transactional websites.
• Experience in the Intershop website platform.
• Team management skills.
This role is flexible working (3 days on site)

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET
• Lead us to be “RARELY SATISFIED”
• Make things better each day; “PROGRESS OVER PERFECTION”
• Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
• Deliver something great; “WINNING IS A TEAM SPORT”
• Be clear and honest, “COMMUNICATING FOR IMPACT”