Property Management Administrator

Primary Purpose
To provide professional and proactive administrative support to the property management team.

Key Responsibilities

• Register all managed tenancies with utility companies as well as close their accounts at the end of tenancy.
• Request final bills, where necessary from utility companies 
• Book property visits
• Book check-outs and issue termination correspondence to tenants
• Assist with booking compliance certificates and book appointments with tenants accordingly
• Update and attach Check outs, Certificates to Salesforce and One Drive
• Produce timely and accurate typed documents including but not limited to: emails, letters, minutes/agendas, presentations, reports and specific documents pertinent to the role.
• Deal with internal and external enquiries accurately, promptly and effectively.
• Assist the team in communicating with clients and applicants where necessary
• Draw up regular reports from Salesforce as appropriate
• Assist with general administration support, which is both efficient and effective for the team

Skills & Qualifications

• Experience of working as a Team Assistant in the Property Management Sector beneficial
• Experience of managing confidential communication/diary management
• Highly organised, flexible, and able to effectively manage your workload
• A proactive and positive approach to work
• Personable with a detail-oriented approach
• Effective communication skills, both written and verbal
• Ability to multitask
• Ability to use Microsoft Office packages, especially Excel – essential